Privacy Policy
Introduction
This Privacy Policy explains how Citonyellow Courier collects, uses, and protects personal information provided by customers when using our services.
Information We Collect
Citonyellow Courier collects personal details such as names, phone numbers, email addresses, pickup and delivery addresses, and any additional information required to complete a delivery request.
How We Use Information
The information collected is used to process deliveries, communicate with customers, provide service updates, and improve the overall efficiency of our operations.
Data Sharing
Citonyellow Courier does not sell or rent customer information, but may share necessary details with delivery personnel or service partners strictly for the purpose of completing deliveries.
Data Security
We implement reasonable measures to protect customer information from unauthorized access, loss, or misuse, while maintaining secure handling processes within our operations.
Data Retention
Customer information is retained only for as long as necessary to fulfill service obligations, maintain records, and comply with applicable regulations in Ghana.
Customer Rights
Customers may request access to, correction of, or deletion of their personal information by contacting Citonyellow Courier through the provided contact details.
Cookies and Tracking
If our website uses cookies or tracking technologies, they are applied to improve user experience, monitor usage, and support basic website functionality.
Third-Party Links
Our website may contain links to external websites, and Citonyellow Courier is not responsible for the privacy practices or content of those third-party platforms.
Policy Updates
Citonyellow Courier may update this Privacy Policy periodically, and any changes will be reflected on this page with immediate effect.
Contact Information
For any questions regarding this Privacy Policy or how your data is handled, please contact Citonyellow Courier at 24 L. Aryee Street, near ACB Basic School, Papao, Accra, Ghana, phone 0274127197, or email snappy@citonyellow.com.